Algorithms have long since become an integral part of the automation landscape. They ensure reduced costs, reduced workload and automate processes that are repeated. Two technologies in particular are used, on the one hand Robotic Process Automation (RPA) and on the other hand Workload Automats (WLA). Even if both technologies have similarities, there are various differences.
The Excel principle – digitization with “if-then”
RPA solutions are designed to automate rule-based tasks. The topic of copy & paste is coming to an end. It is often referred to as classic robotics, but the term is misleading. RPA does not use AI, but bots that are trained through intelligent strategies. This teaches them to carry out repetitive jobs and tasks independently. RPA is able to create user accounts, fill out forms, extract databases and perform calculations. Website data can also be transferred using RPA technology.
If a task follows the “if-then logic” known from Excel, it can be taken over using RPA Bot. These are not classic robots, but digital workers that require a graphical user interface. In order to use them, no process changes or specially set up interfaces are required. RPA bots work slowly but solidly.
Workload Automation – WLA as the second intelligent solution
Not only the topic of robot technology or much more RPA plays a role, workload automation also helps to optimize processes. At WLA, software is used to automate, initiate, coordinate, change and monitor processes. Historical data can be analyzed and checked, big data can be easily processed thanks to WLA. The WLA system is regarded as the doctor among the automation processes. WLA analyzes the status, focuses on preventive treatments, therapies and optimization of the entire treatment sequence.
WLA and RPA working together
WLA and RPA can work together as a team, but also function independently. The WLA tool takes care of feeding in the required data for the RPA bot. In addition, WLA is able to schedule and monitor the processing. This leaves human resources free, while automation takes over the processes. If a task has a high volume requirement, the employee team can be relieved.
RPA and WLA both have significant advantages, even using one of the two solutions can massively change the workload in operation. It is hardly possible to do without the great tools, because their benefits dominate too much. Automating the workload means conserving employee resources without losing control. RPA bots are able to seek help from a human when errors occur.
Conclusion: From simple applications to complex structures
RPA bots are ideal for automating details. Clicks can be executed en masse in a fraction of a second. Bots like these are not yet designed for complex process structures. This is where WLA comes into play with the process automation in the background. Tasks are planned, initiated and controlled centrally, with strong results. For most organizations, the best solution is a combination of WLA and RPA. Even SMEs can no longer do without bots, as they can massively relieve the resources of employees and the company.