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Empathy, Key To Good Customer Service

In order to talk about empathy, we will first define it. Empathy is a term that is defined as the ability of a person...

Find Your Bearings When You Are New To A Company

Getting a job at a new company can be both exciting and nerve-wracking. You have to get used to your new route, your new...

The Customer Area And Its Advantages

In the era of digitalization , customers expect more and more control over their journey. This transformation disrupts the customer relationship with increasingly autonomous...

What Are The Most Demanded Profiles?

In the business field, the year 2021 marked a decisive technological transformation. Digital tools went overnight from being a recommended innovation to an essential...

Four Ways To Encourage Your Employees To Use New Technologies

In recent years, new technologies have revolutionized business functions. Automation of the production process, rapid data collection, communication, resource management, etc. No sector of the...

The Five Key Steps To Retaining A Company’s Customers

You will no longer be those who believe that a satisfied customer will necessarily become a loyal customer. Satisfaction remains punctual and varies from one...

Sectors Most Benefited By The Digitization Of Documents

Document digitization can be implemented in a wide variety of sectors. But it is true that, due to the specific characteristics of its main...

HCI: Everything You Need To Know About Hyper Converged Infrastructures

The data center is the heart of many companies. However, with the growing digitalization of internal company processes and the use of a large...

Mobile Marketing To Strengthen Corporate Marketing Strategy

Mobile marketing or m-mobile refers to all marketing techniques related to the use of mobile terminals, mainly smartphones. Mobile marketing has developed with the deployment...

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