Mobile marketing or m-mobile refers to all marketing techniques related to the use of mobile terminals, mainly smartphones.
Mobile marketing has developed with the deployment...
The idea of the Metaverse is on everyone's lips. For banks and savings banks, the concept could be an opportunity. The established credit institutions...
Training in communication makes it possible to better manage and optimize the customer relationship. This is, however, one of the functions that involve major...
The Covid-19 pandemic has been an opportunity for many companies to discover and resort to teleworking. This layout of the workstation has many advantages...
Many banks use chatbots or other applications based on artificial intelligence. It is often overlooked that the technology can only develop its full effect...
Software – the digital challenge of the future
Social media and e-commerce instead of magazines and shopping arcades – anyone who relies on digital communication...
In order to compete in today's global economy, small businesses must follow almost the same procedures as their bigger counterparts. Large and small businesses...
Why are customer complaints helpful?
Because even the best companies and people make mistakes. There will always be reasons for complaints. Even if you haven't...
The automation of business processes should reduce manual work steps. Instead of employees having to deal with the same questions and obstacles over and...
